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SELENE ESMERALDA
Frequently Asked Questions
How long will it take to receive my order?
We ship within 24 hours, and delivery takes 1–3 working days.
Can I track my shipment?
Yes, you’ll receive a tracking link by email as soon as the package is shipped.
What if the size doesn’t fit? Can I exchange it?
Yes, you can exchange items by following the instructions in the terms of sale.
What payment methods do you accept?
You can pay with PayPal, Klarna, credit card, Amazon Pay, and bank transfer.
How do I choose the right size?
Each product page includes size charts with all the necessary information.
And if I need help before or after placing my order?
Our virtual assistant can help you choose products, or you can contact us directly for additional support.
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